People Operations Business Partner at Reserv (Remote) - Job of the Day
One interesting job a day.
I created this sub-publication to share roles that might be interesting to my coaching and workshop clients. Mostly one job a day, mostly remote, mostly hiring for other roles as well, and always interesting.
Excerpt:
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
About the role
We are looking for a People Operations Business Partner to create a seamless and supportive experience for every employee at Reserv. In this role, you will manage key processes throughout the employee lifecycle, from onboarding to HR support, while serving as a trusted partner to both team members and leadership. You will need to combine empathy, organization, and problem-solving skills in a fast-paced, remote environment where we value initiative, clear communication, and continuous improvement. If you are excited about building thoughtful processes, supporting a growing team, and shaping the future of People Operations at an ambitious insurtech startup, we would love to connect with you.
What you'll do
Strategic Partner
Act as a trusted advisor and sparing partner to manager and team leads. Provide guidance on team dynamics, performance management, and workforce planning to support business needs.
Develop HR strategies that help drive performance, retention, and engagement across departments.
Employee Relations
Be the go-to resource for complex employee relations matters, balancing empathy with compliance and business needs.
Address employee-related issues with a solutions-oriented approach and escalate complex matters as needed.
Help leaders proactively address team health concerns, and interpersonal conflicts before they escalate.
Partner with the VP, of People Operations to support investigations, policy interpretation, and conflict resolution while ensuring fairness and compliance
Help foster an inclusive, equitable, and engaging remote-first culture, using data and feedback to make educated recommendations.
Performance & Talent Management
Manage the performance review cycle, conduct calibrations, coach managers on delivering feedback and growth conversations.
Collaborate with the VP, of People Operations to implement talent development programs, and promotion processes, and help roll out career frameworks and growth paths the scale with the company.
HR Programming
Help design, implement, and continuously improve HR programs, policies, and workflows that span the employee lifecycle with a focus on scaling and automation.
Leverage data and employee feedback to recommend changes to the People Ops process that help increase efficiency and impact
Assist with projects related to employee engagement, recognition, onboarding, and retention.
Operations & Compliance
Uphold company policies and regulatory requirements, ensuring data privacy and confidentiality.
Maintain a working knowledge of employment laws and internal policies, ensuring compliance and raising risks proactivel.y
Serve as a secondary point of contact for employee questions requiring a nuanced or strategic response.
Analytics & reporting
Analyze HR data and trends (turnover, engagement, etc) and deliver insights to leadership to impact people strategies.
Develop reporting mechanisms to support business leaders in making data-informed decisions.
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