I created this sub-publication to share roles that might be interesting to my coaching and workshop clients. Mostly one job a day, mostly remote, mostly hiring for other roles as well, and always interesting.
Excerpt:
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites.
The Opportunity
Superhuman is building a centralized Academy from the ground up — and we need someone to run it. In this role, you’ll lead the team responsible for creating self-serve educational content and delivering training programs across all of Superhuman’s product lines, including established products and net-new AI products that are still going to market. Your mission is to make customers measurably more successful with Superhuman by driving product adoption post-activation.
You’ll join at a pivotal moment: the LMS is being stood up, the team is growing, and the playbooks that will define how our customers learn are being written for the first time. Some of the products you’ll be building education for are still taking shape — without established user journeys, adoption benchmarks, or tidy content calendars to inherit. You’ll have a talented team, a clear mandate to drive adoption, and the latitude to figure out how to get there.
This is a role for someone who thrives at the intersection of customer education strategy and hands-on execution — someone who knows how education programs have traditionally been built, and has the judgment to adapt that knowledge to a fast-moving AI company where products evolve weekly and development cycles are measured in days, not months. You’ll use AI not just as a subject you teach, but as a tool that makes your team faster, more autonomous, and more impactful.
In this role, you will:
Lead a team of educational content creators and trainers and set a high bar for both quality and pace of execution across all workstreams
Own the creation and ongoing improvement of self-serve educational content (courses, guides, videos, tips) and instructor-led training programs (live, on-demand, and custom enterprise engagements) across all product lines
Build education for products at every stage of maturity, from established SaaS products with clear user journeys to pre-market AI products where you’ll need to create effective resources without the safety net of existing adoption data
Partner with the head of the Customer Education group to connect everything the team builds to measurable adoption outcomes, define what success looks like, and build the measurement frameworks to track it
Develop and maintain a content and training roadmap that keeps pace with rapid product development, prioritizing across competing opportunities to maximize impact on product adoption
Embed AI tools and workflows across the team to accelerate content production, solve operational problems, and reduce dependency on other teams
Work cross-functionally with lifecycle marketing, product, growth, customer success, and operations to align educational content with the customer journey and ensure the Academy is a strategic adoption lever — not a silo
Experiment with new educational formats, channels, and approaches that challenge traditional thinking about how customer education is delivered
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